Jason M. Hanley :: Custom Software Developer

I have been in touch with lots of people regarding my previous blog posting, and I’m very impressed to see that a lot of people are indeed aware of the problem, and actively working toward solutions.  In fact, Michael Geist, who has been speaking and writing about this for much longer than I have, recently spoke in front of a Senate committee and explained things in very simple, precise manner.  Here is a great excerpt (emphasis added by me):

“The truth is that there are ways, if we had unlocked devices and had a more open space, we would encourage this innovation without the gatekeepers that we see. Fundamentally, that is what we see taking place here. Certain gatekeepers exist in the chain; sometimes it is the device manufacturers; often — particularly in Canada — it is the carrier themselves who set limitations on what can come into the marketplace, precisely because it is to their competitive advantage to do so. We do not have enough competition to counteract that at the moment.

Who is to blame? I think there is plenty of blame to go around. We have the CRTC — to be honest — asleep at the switch, particularly on this wireless issue; they have not been involved at all. On net neutrality, for example, a complaint was brought against Bell Canada’s activities. They found for Bell in a manner that just last week was appealed asking for a reconsideration, noting that the CRTC itself has acknowledged in public statements that they may not have had all of the facts. Even when they do get engaged, the perception is that they may be overly cosy with some of the companies that they regulate, so there is ample reason to lay some of the blame at the CRTC.

It is not just the CRTC, however. I think we can blame the Competition Bureau as part of this. It was the bureau that, when we had two providers in the GSM space — Fido and Rogers — allowed a merger of those two services to go ahead, taking away the only competition we had in the GSM space and leaving us with just the one provider.

We can look to governments. This is not a partisan issue because this falls under both the watch of when we had Liberal governments and now, more recently, Conservative governments. In both instances, they let broadband task force reports sit there. There has been no digital strategy for Canada for more than 10 years now, while we see other countries move ahead more aggressively. I think we can look to all of these players to say that they have let us down, quite frankly.

The results are in the independent statistics. You can certainly get lobby groups or association groups to come in and spin the numbers any way they like, but if you take a look at statistics from the independent people — groups such as the OECD that no one will question — the numbers do not lie. We are falling behind other countries, and Canadian consumers know it intuitively. I suspect many of you know it, based on the experience you may have had just last week when you had a chance to compare what they have in Europe to what we have in Canada.”

The full transcript is here: http://www.parl.gc.ca/40/2/parlbus/commbus/senate/Com-e/tran-e/47244-e.htm?Language=E&Parl=40&Ses=2&comm_id=19

Keep it up everyone.  We have a lot of work to do to reverse the damage done over the past decade!

People love to talk.  It’s in our nature.  We’re social creatures.

At some point, however, if you want to get anything done, you have to stop talking and start doing.

There is a big conference in Stratford this week called “Canada 3.0.”  One of the major sponsors apparently has something to do with the recent government spend of $10 million plus to “stimulate” things through creation of some sort of “Centre of Excellence for Commercialization and Research (CECR).”

The stated purpose is to “create jobs, improve the quality of life of all Canadians and strengthen the economy for future generations.”

This is all fine and good.  Every project needs a high-level/brainstorming phase.  The problem is that there doesn’t seem to be many (any?) specific goals about how this is all going to work.

You see, there are some severe, systematic problems in Canada that tend to destroy innovation in the early stages.  Let’s have a look at some pretty graphs.

In 2000, Canada was leading the way with broadband penetration:

Can you spot the difference in the 2006 graph?

Similarly, back in 1995, Canada was among the leaders in mobile technology:

But by 2005, something had changed:

Canada is behind many nations that have small fractions of our GDP.  Keep in mind these are plotted logarithmically.  So, for instance, Israel’s mobile reach is more than double Canada’s rate.

If you think these charts are scary, head to www.gapminder.org and run the animations.  The most alarming thing is the speed at which we’ve been overtaken.  I’m sure the more recent data will look far bleaker.

And don’t give me the old “Canada is so big” argument.  Most Canadians live in large, densely populated cities, just like everywhere else in the world.  Plus, we used be to way ahead, despite our huge land area.  And Russia is just as big and vast as our country, yet they have nearly twice as many cell phones per person.

Why have we fallen behind?  Because the government has been asleep at the wheel, letting a few private corporations bleed everyone else dry charging premium rates for old, obsolete technology.

They have no incentive to invest in R&D, because there is no competition in the mobile phone or broadband internet categories.  Meanwhile, the government keeps passing laws and making rulings to help these companies expand and protect their monopolies, killing any incentive for new or even existing international companies to take them on.

This is really freaking basic economics, folks.  High-school economics.  Maybe first year college.

If we want to “create jobs, improve the quality of life of all Canadians and strengthen the economy for future generations” it’s going to take a hell of a lot more then some “center” with no clearly defined purpose.

Instead, let’s allocate a couple bucks towards enforcing the Canada Competition Act, which supposedly “contains both criminal and civil provisions aimed at preventing anti-competitive practices in the marketplace.”

Let’s bust up these old cartels that are cutting off the oxygen supply.

That’s the only way we’ll have even a small chance of keeping pace with the rest of the world.

So please - at some point in the near future, stop talking about “ways to innovate”, and start doing something to make it happen!

People are getting busier and busier, and it is becoming somewhat of an art to actually get people to read and respond to emails.

Here are some quick tips to make the experience better for both the sender and receiver:

1. Make emails as short and concise as possible.
2. Important: Write a concise, relevant subject line!
3. Separate your short sentences into paragraphs with a space between them.
4. If you are making multiple points, or asking multiple questions, put them in a numbered list.  Better yet — write separate emails with different subject lines.
5. Make sure it will fit on one screen of a typical email program. (a lot of people don’t like scrolling)
6. Use bold and highlighting to draw attention to the really important parts.
7. Edit your emails multiple times, and cut out unnecessary words and sentences.
8. If your email requires a response, try summing up by asking one simple question at the very end of the email.

People are great at writing long, rambling emails, but seldom seem willing to read, understand, take action on, and reply to messages they receive.

If everyone started following a few of the above tips, we all might just understand each other a bit better

I’ve recently been looking for an apartment to rent this summer, and have been amazed to find how useless the local newspapers have become!

In the days of old, classified ads were the only place you’d ever look if you were renting an apartment. This also used to be a major revenue source for papers.

I remember back when the Internet was all shiny and new. Smart people said that newspapers would either have to embrace it or be made obsolete.

Well, it took over a decade, but it looks like the matter has been decided.

Some papers have been able to transition to the online world, but a lot haven’t. Their classifieds business has been taken over by sites like Craigslist and Kijiji. There are probably blogs out there getting better advertising revenue than the average local newspaper. (I have no stats to back that up, but I’d still bet on it)

Newspapers will probably be around for as long as the Baby Boomers are, but I can’t see Gen-X and younger having much need for them.

This is only the first of the major media industries to be wiped out. Music and movie distribution companies know that they’re next. They’ve seen the writing on the wall for a long time, and have continued to refuse to change their business model.

Big media company execs are doing their best to use lobbying, law-making and litigation to squeeze out the last bit of money. That way they’ll be able to retire on big pensions and go play golf as their companies self-destruct.

Like the websites that have displaced local newspapers, smart competitors that know how to leverage technology will eventually prevail.

It just might take a while.

I signed up for Google’s Gmail service in the early beta and was very happy to receive the nice, easy to remember jhanley alias. This has turned out to be a bit of a mixed blessing.

As Gmail has become more popular, I’ve started receiving frequent emails for John Hanley, Jessica Hanley, Jane Hanley, Joe Hanley, and many more. And for the most part, these people are entering the wrong email address themselves!

I’ve received funeral condolences, “pen pal” letters, very personal family information, personal financial information, login information for test scores, scads of logins for commercial sites. You name it, I’ve seen it.

I try my best to contact someone to let them know they have the wrong address, but sometimes there’s no return address. In that case, the best I can do is cancel the account/subscription and hope they’ll get a clue.

Please — everyone — take some time to learn what your email address is and try to enter it correctly! Otherwise, you might unwittingly send some very personal details to some poor confused stranger out there in Internet land.